Promise of Flooram

We provide a 25 years warranty for residential use and 5 years warranty for commercial use on all our Flooram floorings. This warranty applies exclusively upon use of the product in normal living and property areas and installed at appropriate areas according to the usage class.

The warranty is conditional on the followings:

• That the Flooram floor has been professionally installed by a qualified installer and according to the Flooram installation instructions.
• This warranty covers hidden defects or any manufacturing defects on the material.
• This warranty does not cover workmanship cost. However, for installation by Flooram distributor, there is a 1 year workmanship warranty covered.
• This warranty is not valid if the flooring is exposed to inexpert treatment, improper maintenance, exposure to extreme temperature, extraordinary stress, falling objects, water damage (leaking, flooding or standing water), standard wear and tear (according to usage class) and wear and tear along the plank edges are excluded from this warranty.